Data Privacy Policy
We value your privacy at CalmCraftStore
Information We Collect
When you reach out for corporate floral designs or gift services, we gather information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing is secured through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us offer tailored service that meets your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.
Information Sharing and Disclosure
CalmCraftStore respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with priority and implement appropriate technical and organizational safeguards. This includes protected data storage, encrypted transmissions, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept in secure infrastructures with access controls and ongoing security monitoring.
Encryption
Sensitive data in transit is encrypted to safeguard information during the exchange between your browser and our infrastructure.
Limited Access
Access is restricted to personnel who require the information to deliver services.
Although we employ robust security measures, no online transmission method is entirely foolproof. We continually enhance our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights regarding your personal data. Depending on laws that apply, you may be entitled to view, amend, erase, or limit how your information is used.
To exercise these rights, contact us using the information provided at the policy's end. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention times vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order information: roughly three years after the last service interaction
- Payment transaction records: seven years for tax and accounting requirements
- Website analytics data: about two years and two months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Site Tracking
We employ cookies and comparable technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies enable us to store your preferences and evaluate site performance.
You can manage cookie preferences in your browser settings. Note that turning off some cookies might limit site functionality. For more details on how we handle cookies, please consult our Cookie Policy.
External Links
Our site may include connections to third-party websites or services. This privacy policy covers only CalmCraftStore and this site. We are not liable for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial updates occur, we will refresh the "Last Updated" date near the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
CalmCraftStore Privacy Team
5th Ave Florals, New York
New York, United States 10001
Email: [email protected]
Phone: +1 212-555-0198
For privacy-related inquiries, include "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within one week.